Refunds & cancellation
- Before your board ships: cancel any time, for any reason.
Your card was never charged, so there is nothing to refund. One
email to hello@getmeshcam.com does it.
- Dead on arrival: a board is dead on arrival if it
fails the published first-boot check as it came out of the envelope, before
any soldering, wiring, or part substitution. Run the check first; if it
fails, email hello@getmeshcam.com and we replace
the board, on us. A board that passed first boot and stopped working during
or after your build is not dead on arrival.
- After delivery: 30 days on boards that are unused and in
their original packaging, and on parts still unopened; you cover return
shipping. A board you have soldered to, wired into a build, or put in the
field is not returnable, and neither is an opened part. That's the
founders'-beta deal.
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Clover Hill, LLC · Ohio, USA · hello@getmeshcam.com